Providing CCTV maintenance for the University of Essex, Colchester

Located in the historic 200-acre Wivenhoe Park and home to 15,000 students, the Colchester Campus is the largest of the three sites, making the site’s security a priority. The 210-camera CCTV system includes a mixture of Axis, Bosch and Mobotix cameras and encoders across the Colchester campus consisting of:

• analogue cameras
• IP cameras
• ANPR cameras
• MultiStream cameras

Maintaining Southend’s CCTV Systems

The Southend-on-Sea campus spans across seven miles of coastline and is home to East 15 Acting School, the School of Health and Social Care, the Department of Psychosocial and Psychoanalytic Studies, and Essex Business School.

The CCTV system at the Southend campus uses 55 Mobotix cameras, which is operated 24/7 from a centralised location consisting of:

• IP cameras

CCTV Maintenance Loughton:

London’s largest open space borders the campus, Epping Forest, just minutes from Loughton. The Loughton campus operates both Hikvision and Axis CCTV cameras systems across multiple buildings on site, and these 26 cameras consist of:

• IP cameras

The CCTV maintenance contract was to include reactive call-outs (with different priority responses depending on the severity of the fault), preventative maintenance visits to check the CCTV equipment is in full working order, CCTV repairs and new CCTV installations, the ordering of new CCTV system equipment and a critical spares plan. The University required the contractor to be NSI accredited and an approved supplier through the ESPO framework.

This framework gives the client immediate confidence that the suppliers have already been vetted to a high standard. To be awarded the framework as an approved supplier, CrystalView Services had to provide extensive evidence that we operate safely, have the correct insurance levels, demonstrate previous evidence and technical knowledge, and carry out projects and maintenance to the highest standards.
This, along with our industry-leading accreditations and experience, enabled CrystalView Services to meet the demanding requirements and was awarded the CCTV maintenance contract for the University of Essex. The works are due to commence in January 2022.

For more information on our CCTV maintenance services or to receive a no-obligation quote, please call 01245 214104 now or email: enquiries@CrystalView Services-communications.com.

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After completing the competitive tender process, CrystalView Services was the successful bidder and was awarded the CCTV maintenance contract. 

“We are absolutely delighted to be the successful winner of this tender. So many of our CrystalView Services staff live locally within the boundaries of Basildon Borough Council. We are really looking forward to playing an active role in community safety within the borough.”

Michael Vincent

Managing Director CrystalView Services Communications Ltd

The CCTV contract covers the maintenance of CCTV cameras across multiple towns within Basildon Borough Council. The locations include:

• Basildon Town Centre
• Basildon Centre (Town Hall)
• Billericay High Street
• Wickford High Street
• Barleylands Depot
• Brooke House
• The Place Leisure Centre
• Towngate Theatre
• Gloucester Park Skate Park
• Gloucester Park Subway
• Lake Meadows
• Norsey Wood
• Wat Tyler Country Park
• Wickford Memorial Park
• Northlands Park
• George Hurd Centre
• Felmores Shops
• Triangle Shops
• Chalvedon Shops
• Whitmore Way Shops
• Nevendon Community Centre

CCTV Installation in Essex

CrystalView Services provides bespoke security camera installation for local authorities and businesses of all sizes. We are a reputable and highly accredited CCTV installation company based in Chelmsford, Essex. We proudly serve various market sectors across the UK. Our team of surveyors and CCTV installers have experience in all aspects of CCTV systems, including:

• Wired CCTV systems
• Wireless CCTV systems 
• IP CCTV systems
• 4K CCTV systems

Our bespoke security systems and maintenance packages are designed to keep your staff and property safe.

Read more about our CCTV Installation services in Basildon.

CrystalView Services is certified to the NSI gold standard to provide the highest professional level of CCTV installation and maintenance. We will carry out planned preventative CCTV system checks and repairs to ensure that the borough’s cameras remain fully functioning. We aim to provide maximum support to Basildon Borough Council with the goal of making the borough safer.

Failure to undertake periodic CCTV maintenance will increase the possibility of CCTV system equipment failure. If you require CCTV installation or maintenance our team will be very happy to help.

Mobile Cameras (Re-deployable CCTV):

Mobile CCTV Systems / Rapid Deployment CCTV allows for the quick deployment of surveillance systems to reduce crime. When combined with our CCTV monitoring services, you can be assured of a proactive and always-monitored system.

Our range of mobile CCTV cameras has various transmission options, including:

• Mobile phone/4G/5G
• Wireless IP
• COFDM
• Copper & fibre-optic cable

See our CCTV Camera product guide here. 

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This bespoke maintenance package will significantly reduce your ongoing costs and increase your system’s life span, giving you complete peace of mind that all your fire and security systems will work when you need them to.

Synergy Security System Maintenance Plans

Upgrading to our Synergy security maintenance plans will give you:

• Complete reliability as your systems will always work when you need them to
• More than 50 highly trained engineers ensuring you get a fast response
• Full compliance, meeting your legal and insurance obligations
• Regular maintenance inspections putting your mind at ease
• 24 hour a day, 7 day a week call centre

Systems supported under Synergy include:

• CCTV Systems
• Intruder Alarms
• Access Control
• Intercom Systems
• Gates & Barriers
• Fire Alarms
• Fire Extinguishers

So whether your fire and security equipment was provided by us, or another supplier, CrystalView Services’s expert engineers are fully trained to maintain a wide range of fire and security systems, ensuring the best service and maintenance for all your equipment.

To get in touch with us click here or alternatively you can contact a member of our team today on 01245 214104 to discuss your support needs and arrange a free, no obligation site survey.

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As with any product or system, parts can become worn and may need servicing. Having a maintenance contract will not only keep your system running to its fullest potential but it can also prolong the life of your equipment.

To help you, we have come with a list of 5 reasons why it is useful to have a maintenance agreement.

• Controlling your costs – No surprises!

When you are working to a budget it’s important that you aren’t faced with any unexpected costs. Having a maintenance contract means that all costs are determined in advance allowing you to budget accurately and maintain control over your expenses.

• Minimising your equipment’s downtime

With no service maintenance contract you may find it difficult to arrange quick repair of your equipment. Having a maintenance contract means that not only can you place a service call as soon as you notice an issue but contract customers are more likely to receive dispatch priority.

• Reduced Hassle & Less Stress

Having a single point of contact with a company who maintains your equipment means you are more likely to establish a good working relationship with them.

• Optimising your equipment’s performance

With a maintenance contract you can prevent costly downtime problems before they even happen! Preventative maintenance visits involve cleaning and checking your equipment to see if it is running at its fullest potential. This means any impending issues can be recognised early and taken care of before it turns in to a more serious problem.

• Free technical advice and phone support

Within a service contract, you will receive free telephone support whenever you need it. This includes advice and information on how to get the most out of your equipment.

Do you want to save money on your annual fire & security maintenance cost? Chose Synergy! Find out about our Fire & Security Maintenance Package! Call 01245 214104 or book your free no-obligation site survey.

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We have now developed a refinement of this service for local authority and commercial clients where we can offer a competitive support service, taking advantage of the economies of scale provided by our UK-wide infrastructure.

Please contact us for a FREE audit of your security system by experts and a no-obligation budget proposal for service support. Or call us at your convenience on 01245 214104.

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